Privacy Policy
Effective January 1, 2026
Benchmark Brownsville Concrete Coatings, brownsvilleepoxyflooringandconcretepolishing.com, projects@brownsvilleepoxyflooringandconcretepolishing.com
What this policy covers
This policy explains what information Benchmark Brownsville Concrete Coatings collects through this website, how we use it, how long we keep it and what you can ask us to do with it. We're a flooring contractor in Brownsville, TX, and this site exists so homeowners and businesses can learn about our work and ask us for an estimate.
It applies to every page of this site, starting with the home page. It doesn't cover other websites we link to, which follow their own privacy policies. You can read more about who we are on our About page.
Information you give us
When you fill out our estimate or contact form, we collect what you type in. That's usually your name, phone number, email address, the address or city of the property and a description of the floor or project you have in mind. If you call us at (956) 505-5381 or email us, we keep what you tell us so we can follow up.
Our contact form is run by an outside form service, so what you submit passes through that service before it reaches us. Please don't send payment card numbers or other sensitive financial details through the form, because we never need them to give you an estimate.
Information collected automatically
Like most websites, this site may collect basic technical information when you visit. That can include your browser type, device type, the pages you view, how long you stay, the site that sent you here and a general location based on your IP address.
We may use analytics tools to collect this information in summary form, so we can see which pages people find useful and which ones need work. We don't use it to identify you personally.
Cookies
Cookies are small files your browser stores so a site can remember things between visits. This site, our analytics tools and our form service may use them to keep pages working properly and to count visits.
You can block or delete cookies in your browser settings. The site will still work if you do, though a few features, such as the form, may not behave quite the same.
How we use your information
We use what you send us to answer your question, schedule your estimate, prepare a quote and do the work if you hire us. We may also contact you about a job you've asked us about or one we've already done for you.
We use technical information to keep the site running and to improve it. We don't sell your personal information, and we don't share it with anyone so they can market to you.
When we share information
We share information only with the services that help us run this site and our business, such as our website host, our form service and our analytics provider. They handle it on our behalf and only for those purposes.
We may also share information if the law requires it, to protect our rights or safety or those of others, or if the business is sold or reorganized and the records go with it.
How long we keep it
We keep estimate requests and job records for as long as we need them to serve you, stand behind our work and keep the business records the law expects. When we no longer need them, we delete them or keep them in a form that no longer identifies you.
Analytics information is usually kept in summary form and removed on the schedule set by the analytics provider.
Your choices and rights
You can ask us what personal information we have about you, ask us to correct it or ask us to delete it. If you no longer want calls or emails from us, tell us and we'll stop, except for messages about a job that's still underway.
Depending on the state you live in, you may have other rights under that state's privacy law. We'll honor those requests as the law requires, and we may need to confirm who you are before we act on one.
How we protect your information
We take reasonable steps to keep the information you send us safe, and we limit who on our team can see it. No website or email system is completely secure, so we can't promise that information sent online will never be intercepted.
Children's privacy
This site is meant for adults planning flooring and concrete work. We don't knowingly collect information from children under 13, and if we learn we have, we'll delete it.
Changes to this policy
We may update this policy when our site or the services we use change. The current version will always be posted on this page, and it applies from the day it's posted.
How to raise a privacy concern
If you have a question about this policy, want to make one of the requests above or think we've handled your information badly, call us at (956) 505-5381. We take calls Monday through Sunday, 8 AM to 9 PM.
You can also reach us by email or through the form on our Contact page. Tell us what your concern is and how to reach you, and we'll reply as soon as we can.